How can I change the bank account from which I want to be debited?

You can change your bank account directly in the Capchase platform by going to Settings → Automatic Payments → Change Bank Account. Here you can provide your new bank account information and a reason for the payment method change.

Note that Capchase can only send draws and collect repayments from the same account, so only one bank account can be active at the same time.

Important: If it’s the case you don’t have bank connections and are using manual files to provide your data, we will also need you to send us the statements for the last three months. You can do so by following the steps here.

If you have any questions, don't hesitate in contact us at [e-mail].