When will I receive the upfront ARR for my contract? When will I receive the upfront ARR for my contract?

When will I receive the upfront ARR for my contract?

As soon as the first debit to your client is completed, Capchase will send you the bank transfer with the full upfront value of your contract. This transfer can take two business days to land in your account, depending on the day it was completed.

When will the first debit to my client be completed?

Direct debit processing times depend on the payment method. For SEPA (EEA) and BACS (United Kingdom), direct debits can take 5 business days from the moment the debit order is initiated to the moment it’s charged and completed. For ACH direct debits (United States) it can take 2-3 business days from the moment the debit order is initiated.

Payment link completion and first charge date offset

If the payment link is completed one week or more before the first charge date, the first charge will be charged to your buyer’s account on the due date set in the payment schedule—with some slight variation depending on the buyer’s location and payment method. From there, it can take 2-3 business days to settle.

Upon debit settlement, you will receive the upfront ARR payment within 1-2 business days.

Please note that all the transactions depend on the bank's processing times, which are directly affected by holidays and banks’ cut-off hours.

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Payment link completion → First charge date

It’s worth noting that the first charge can correspond to the date the payment link is completed — this will depend on the payment schedule you set for your buyer.

If the first charge date is the same as the payment link completion date, Capchase will initiate the first charge on the same day. In this case, it may take 5-6 business days from the time the first charge is initiated to the time the charge settles successfully.

Upon debit settlement, you will receive the upfront subscription payment within 1-2 business days.

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If you have any questions, don’t hesitate to send us a message at support@capchase.com.

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